After we informed you about our new company name in March this year, we would like to take the opportunity to present our new logo. It reflects our affiliation to the Descartes Group and at the same time the continuity to provide you with our high quality service.

If you would like to include our new logo on your website, please send your request to: This email address is being protected from spambots. You need JavaScript enabled to view it.. We we will contact you as soon as possible.

In June 2019, we informed about the consolidation with Descartes Systems Group. As a next step and in order to strengthen our presence in Switzerland, all our solutions have now been combined under one roof, Descartes STEPcom Ltd.

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Due to the current situation concerning the coronavirus, the physical presence and telephone availability of our employees in the office Rheinfelden Switzerland is limited as of today, Monday, 16.03.2020.

Our priority is to ensure the ongoing EDI operation for our customers and partners, as well as the necessary internal and external support. All other activities will of course be continued, but we would like to point out that there may be delays in individual cases.

For any support cases, we ask you primarily to contact our central e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone contact is still possible in urgent cases.

For all other concerns you can contact your usual contact person or send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

We thank you for your understanding.

We are actively steering our future and look forward to informing you today that we will move together with the Descartes Systems Group. Descartes is one of the world's leading providers of IT solutions in logistics and supply chain.

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SyncWORKS is a Product Information Management System (PIM) to make it much easier for you to maintain product data. With SyncWORKS you can store your product data centrally and manage it via extensive functionalities. Through the integrated interface to GloLIB, product data is automatically synchronized with GDSN or sent to other systems used by your data recipients and trading partners.

SyncWORKS is an in-house development of Contentis and is continuously adapted to changing needs. The following functions and enhancements have been carried out for our customers in the last months:

MessageBox:

  • Depending on the user, all received GDSN messages are provided centrally in the new message box. From this, follow-up tasks can be initiated directly. GTIN's of received subscriptions can now be published directly.

Import / Export interface:

  • Automated import and export jobs can now be configured and monitored directly in SyncWORKS. In order to be informed about the current status at any time, an email address can be stored for each job to which all or only the error log files are sent.
  • CodeMapper: SyncWORKS can map any external code values to GDSN values and vice versa.
  • DateFormater: You can now import freely configurable date formats during CSV import, independent of the GDSN date format.

Regulations / Validations:

  • In the sets of rules, the attributes on each hierarchy level can be defined individually as required fields. In this way, the different requirements of the individual hierarchy levels can also be checked.
  • A standard set of rules for validation can now be recorded for each target market. It is also possible to define for each data recipient whether an individual rule set or the target market rule set has to be applied. Validation rules can be assigned to one or more target markets. This allows a faster and more efficient validation.
  • Invalid or obsolete code values are displayed as validation errors and can be replaced or corrected accordingly.

History and versioning:

  • SyncWORKS now also offers the possibility of a complete versioning of the data in the History per GTIN (database can be reset to any point in time).
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