The 8th GS1 System Conference will take place online, on the subject: Goods surfing on digital waves

Take the opportunity to immerse yourself in 2 Interesting presentations followed by a discussion round live and free of charge! Additional presentations will also be recorded and made available online on the event website on that day.

Reserve your time and register now! You will find further information under: https://www.gs1.ch/home/angebot/events/2020/8-gs1-systemtagung

The GS1 Switzerland working group "Consignment Process in Healthcare" aims to establish a practice-proven application recommendation as a standard in healthcare. Together with its customer Mathys Ltd., Descartes STEPcom AG is actively involved in the implementation of a pilot project.

The aim of our pilot project was to connect the Lucerne Cantonal Hospital with the orthopaedic manufacturer Mathys Ltd. in Bettlach via the two providers HBS Pagero and Descartes STEPcom. The challenge was the correct transmission and bilateral processing of consumption reports (withdrawal) and replenishment (order) of consignment goods. Thanks to the uncomplicated and target-oriented cooperation of all parties involved, the process could now be put into productive operation. This marks another important step towards digitalisation and standardisation in the health care system. It is now necessary to build on this with further processes and messages.

Many thanks to all those involved for the work they have done so far!

As part of our ongoing efforts to improve our customer service and support, we will be using the Descartes Group support platform from September 29th, 2020.

We ask you, therefore, to use only the e-mail "This email address is being protected from spambots. You need JavaScript enabled to view it." from September 29th for all technical issues (questions about EDI operation, test messages, error handling, questions about MIOS or SyncWORKS etc.).

The only exception are explicit support requests regarding our GS1 GDSN® certified data pool solution "GloLIB". The following e-mail address is available for this service: This email address is being protected from spambots. You need JavaScript enabled to view it.

From 29 September 2020, our support portal will also be available for you. This will enable you to create, update and manage all your technical requests regarding our services and products via a user-friendly web portal.

To access the portal, please use the following URL: https://servicedesk.descartes.com

After we informed you about our new company name in March this year, we would like to take the opportunity to present our new logo. It reflects our affiliation to the Descartes Group and at the same time the continuity to provide you with our high quality service.

If you would like to include our new logo on your website, please send your request to: This email address is being protected from spambots. You need JavaScript enabled to view it.. We we will contact you as soon as possible.

In June 2019, we informed about the consolidation with Descartes Systems Group. As a next step and in order to strengthen our presence in Switzerland, all our solutions have now been combined under one roof, Descartes STEPcom Ltd.

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